Got a call from our tenant that his garage door was no longer opening. I was just about to head out of town and had no idea who to call. I googled “Dubuque & Doors” and a few different options popped up. I choose Affordable Door Service. That name is a misnomer because it should be named, “AWESOME Affordable Door Service!” I had the absolute best experience with a strongly professional and highly personable guy, named Joe, the owner. When I described the problem, Joe said, “I’m pretty sure I know the problem. Because of the extremely cold weather, I have had this exact problem about 15 times in the last month.” Sure enough, it was exactly as he thought: The gear needed to be replaced. *Luckily, while he was working on one garage door, our other tenant approached Joe and said she was having the EXACT SAME PROBLEM!” Joe, at no extra cost to me, checked her unit, diagnosed the problem then called me to inquire if I wanted to fix her door as well. He then gave me a DISCOUNT on the price of fixing her door (Door #2) since he was already on site to fix Door #1. The price was amazingly affordable ~ and his work was ABOVE AND BEYOND! After my first tenant first called (Door #1) and I contacted Joe, Joe then volunteered to call my tenant to walk him through how my tenant could use the door though it were broken. My tenant texted me saying, “Wow! I’m impressed that you handled that so quickly!” Let me say this: It was a Saturday – I wouldn’t have been able to handle it so quickly if it weren’t for Joe and Affordable Door Service – or rather AWESOME Affordable Door Service! CALL JOE – you will never use another door service in Dubuque so long as he’s here. Fantastic!
~ Lis McGovern
Affordable Door Service in Dubuque is amazing. I called and talked to Joe about our garage door not going up. He immediately started to ask questions trying to troubleshoot the problem. He explained everything to me as he went….very informative! When Joe showed up the next morning, he immediately went to work. He fixed what was wrong and then did some other maintenance type issues that he did not charge me for. Again, he explained what he did explained the billing and his warranty to me. He really knows what he is talking about regarding garage doors. I would suggest and refer him to anyone needing garage door work done. Very reasonably priced too…less that others.
~ Angela Boardman
Phenomenal customer service, explained EVERYTHING very thoroughly and scheduled the appointment around our schedule! Highly recommend Joe and for any garage door issues. He certainly has our business for anything that pops up in the future.
~ Jonathan Haubenstricker
Great service! Would highly recommend! Thank you so much Joe!
~ Lisa Neis